Account Manager, Commercial
outreach· Account Managers
About this role
About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Role
The primary purpose of the Account Manager is to retain current customers and identify opportunities to grow or expand their presence and usage across the platform. This role is responsible for driving value and adoption within an assigned territory of customers, primarily in our Commercial segment. You are responsible for managing the relationship with current customers, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions. Additionally you are responsible for driving platform adoption, assessing overall health of a customer’s engagement with Outreach, and providing strategic insight and guidance to customers aligned with their goals. Your primary points of contact within existing customers will include both above the line contacts (CRO, COO, CEO, CFO, and CISO) as well as below the line contacts (System Administrators, GTM Leaders, Marketing/content, Revenue Operations, etc). Key performance indicators include, but are not limited to, customer retention and renewal targets, net revenue retention, expansion quota attainment, renewal forecast quality and accuracy, platform utilization and adoption, and customer sentiment. We expect you to act as trusted advisors to the Revenue Office for their customers and to provide guidance throughout the customer’s journey.
Frequently Asked Questions
What is the salary for the Account Manager, Commercial role at outreach?
The listed salary for this Account Manager, Commercial position at outreach is USD 120K–165K. This is an Full Time role.
Where is the Account Manager, Commercial position at outreach located?
This Account Manager, Commercial role at outreach is based in United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Manager, Commercial role at outreach full-time or part-time?
This is listed as a Full Time position. It is posted as a Account Manager, Commercial role in the Account Managers department at outreach.
Which team or department does the Account Manager, Commercial at outreach belong to?
This Account Manager, Commercial position is part of the Account Managers department at outreach. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Manager, Commercial position at outreach?
Click the "Apply Now" button on this page. You will be redirected to outreach's official application portal hosted on lever where you can submit your application directly.
When was the Account Manager, Commercial job at outreach posted?
This Account Manager, Commercial position at outreach was posted on May 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Manager, Commercial
outreach · 💰 USD 120K–165K
You'll be redirected to outreach's official application page on Lever.