Product Manager, AI Solutions

Help Build the Future of Healthcare AI

Infinitus is AI communications in service of patients.

Healthcare is inherently complex and siloed. We’re pioneering agentic communications to connect the entire system — any stakeholder, any channel, inbound and out. The result is intelligent care that reduces patient anxiety, increases speed to treatment, and enables teams to scale impact without stretching resources.

Our system combines industry-leading safety guardrails with the largest dynamic knowledge graph built on millions of real-world interactions. It’s why 44% of the healthcare Fortune 50 trusts Infinitus to turn fragmented touchpoints into seamless care for better patient outcomes.

The Mission

At Infinitus, our mission is simple: create time for healthcare by making access, adherence, and affordability easier than ever. We’ve automated over 7 million calls and 100M+ minutes of conversation — saving millions of hours for patients and providers.

Backed by over $100M from top investors including Google Ventures, Kleiner Perkins, Andreessen Horowitz, and Coatue, we’re a team that challenges the status quo and moves fast at the intersection of AI and healthcare. Infinitus was recently named to Fast Company's World's Most Innovative Companies and Business Insider’s top startups in healthcare.

We are looking for a senior, high-impact, and entrepreneurial Product Manager to lead the development of new AI agents and related offerings for our customers. This role will report directly to the AI Agent Product Lead for Infinitus and help us expand our product suite across our Healthcare and Life Science customers.

As a senior product leader, you will identify unmet market needs through customer and competitive research, validate concepts for product-market fit, and drive the zero-to-one launch of new offerings to our target customers. New product opportunities lie in areas such as analytics and insights, clinical trials and pharmacovigilance, prior authorization, and others, as the agentic communication space is seeing unprecedented growth.

The ideal candidate thrives in ambiguity, possesses deep customer empathy, and has a proven ability and track record of defining new product strategy and successfully bringing complex, innovative products from concept to successful launch. At Infinitus, we encourage all team members to take ownership over product and technical decisions, closely interact with users to collect feedback, and contribute to a thoughtful and dynamic team culture.

At Infinitus, you will:

• Lead all product efforts around the development of new AI agents and related offerings for various customer segments.

• Interview prospective customers and users, analyze competitors, and identify opportunities for new use cases.

• Define the product vision and strategy for all new offerings, gaining buy-in with stakeholders across Infinitus. This includes tactical aspects such as value proposition, messaging and positioning, pricing, and go-to-market approach.

• Define the target outcomes and key success metrics, partnering with engineering, operations, and go-to-market teams (sales, marketing, and customer success) to execute.

• Launch Minimally Viable Products that achieve product-market fit, and iterate on those offerings to maximize revenue.

• Share insights across product, engineering, and other teams to build empathy for our target customer and users.

• Act as the external and internal spokesperson for new product offerings.

We are looking for someone who has:

• 6-8 years of Product Management experience.

• A demonstrated track record in identifying opportunities, successfully building and launching zero-to-one products, and driving outcomes and metrics for those offerings.

• A deep understanding of analytics and ability to make data driven decisions.

• Demonstrated ability to lead cross-functional teams through the product development life-cycle.

• Ability to engage across teams – engineering, user experience, operations, sales, marketing, and customer success – building buy-in and delivering results.

• A customer and curiosity first mindset.

• Excellent communication and presentation skills.

• The ability to thrive in a "startup" environment: Enjoys wearing several hats, taking on ambiguous challenges, and operating autonomously.

• Enjoys problem solving and creative thinking to drive outcomes.

• Proven ability to work with engineering teams to create clear requirements, manage backlogs, and track progress in tools like JIRA to ensure successful launches.

• Prior background and experience in working in healthcare is highly preferred.

• Prior work experience in AI is highly preferred.

• Experience launching AI Agents

Nice to have:

• Bachelor’s degree in a technical discipline.

• Proficient at wireframing and editing designs in Figma.

Why join our team:

• Be part of something groundbreaking: Join a team that's at the forefront of AI, pushing the boundaries of what's possible in healthcare automation.

• Impact at scale: Define breakthrough offerings in agentic communications that meet the needs of an increasing number of healthcare customers, improving the experience for countless patients.

• Engage across teams: Work with our CEO, CTO, Go-to-Market Leads, Engineering Lead, and Operations Leads in building buy-in and support for the product direction you define.

Why You’ll Love It Here

Please Note: the following benefits are for salaried employees

• Hybrid work (SF office Mon/Tues/Thurs) + catered lunches (Bay Area Positions only)

• Competitive salary, equity, and 401(k)

• Wellness stipend & great benefits (medical, dental, vision)

• Generous PTO & parental leave

• Bi-annual offsites & a collaborative, mission-driven culture
  

What to Expect in the Interview Process

• Apply & meet our recruiting team

• Virtual interviews to showcase your skills

• Final onsite loop to meet the team and get to know us better

• Chat with our CEO
  

Curious to Learn More?

• Read our Blog to hear from Infinauts about what we’re building

• Discover how our company values (CODES) guide us

• Follow our CEO, Ankit Jain, for industry updates
  

We’re building AI agents that tackle healthcare’s toughest problems and open new possibilities. Ready to join us? Let’s talk!

​​Infinitus Systems is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Infinitus Systems believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.