Customer Service Rep (01448) 716 E. Broadway
About this role
Company Description
We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!
Job Description
Join our team as a Customer Service Representative at our Louisville, United States location! We're looking for a friendly and empathetic individual to provide exceptional support to our valued customers.
- Answer incoming customer calls, emails, and chat messages promptly and professionally
- Resolve customer inquiries, complaints, and issues with patience and a positive attitude
- Process orders, refunds, and exchanges accurately and efficiently
- Maintain up-to-date knowledge of products, services, and company policies
- Collaborate with other departments to ensure customer satisfaction
- Document customer interactions and update account information in our customer service software
- Identify and escalate complex issues to appropriate team members or supervisors
- Provide personalized solutions to meet individual customer needs
- Contribute to a supportive team environment and assist colleagues when needed
Qualifications
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Active listening skills and the ability to empathize with customers
- Patience and the ability to remain calm in challenging situations
- Efficient time management and multitasking capabilities
- Proficiency in basic computer skills and customer service software
- High school diploma or equivalent
- Previous customer service experience preferred
- Customer service certifications are a plus
- Ability to work in a fast-paced, dynamic environment
- Team player with a positive attitude and willingness to learn
Additional Information
BENEFITS
- Flexible Hours
- Competitive wages
- Employee discount on all food items
- Advancement opportunities
- Paid Training
FULL TIME DRIVERS BENEFITS (in addition to above benefits):
- Offered Health, Dental & Vision Insurance after 60 days of employment
- Voluntary accident coverage/Critical illness coverage
- Flexible Spending Accounts
- Ability to contribute to a 401(k)
Frequently Asked Questions
Is the salary disclosed for the Customer Service Rep (01448) 716 E. Broadway position at dominos?
The salary for this Customer Service Rep (01448) 716 E. Broadway role at dominos is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Rep (01448) 716 E. Broadway position at dominos located?
This Customer Service Rep (01448) 716 E. Broadway role at dominos is based in KY, Louisville, Louisville, KY, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Rep (01448) 716 E. Broadway role at dominos full-time or part-time?
This is listed as a Part time position. It is posted as a Customer Service Rep (01448) 716 E. Broadway role at dominos.
How do I apply for the Customer Service Rep (01448) 716 E. Broadway position at dominos?
Click the "Apply Now" button on this page. You will be redirected to dominos's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Rep (01448) 716 E. Broadway job at dominos posted?
This Customer Service Rep (01448) 716 E. Broadway position at dominos was posted on Jun 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Rep (01448) 716 E. Broadway
dominos
You'll be redirected to dominos's official application page on SmartRecruiters.