Base Administrator

Company Description

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

Job Description

• Exciting opportunity to be the go-to support for Cabin Crew and base operations across NSW & WA
• Together we’ll achieve seamless coordination, strong stakeholder relationships, and a thriving crew experience 
• Permanent, full-time opportunity working from Sydney Domestic Terminal

Love travel and passionate about all things aviation? You’re in the right place. At Jetstar, you get to takeoff at work, and in life. As a team, we’re lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit. 

Takeoff with your next opportunity  

As a Base Administrator you will provide day-to-day operational, and people support to the Regional Manager and Cabin Crew Development Managers across New South Wales and Western Australia. You’ll act as the first point of contact for Cabin Crew queries, responding in a timely and effective manner and escalating issues to the base leadership team when appropriate. Your role includes ordering stationery, equipment, and supplies across all ports to maintain safety standards, as well as providing varied administrative support as directed. You’ll build strong relationships with key stakeholders, assist in checking course compliance, and contribute to approval processes. This role is pivotal in ensuring smooth base operations and supporting the wellbeing and efficiency of our Cabin Crew. 

You’ll have:

• Proven experience in office administration or similar support roles
• Airline or airports experience is desirable
• Clear and professional communication skills, both verbal and written, across all levels of the business
• Strong stakeholder management skills and the ability build trusted relationships with diverse teams
• High attention to detail, with excellent prioritisation and time management skills
• A sound understanding of industrial agreements, ideally including Cabin Crew EBAs 
• Confidence to work autonomously and proactive solve problems
• Comfort supporting compliance checks and approval processes
• Strong organisational skills and the ability to thrive in a fast-paced, dynamic environment 
• Proficiency with Microsoft Office (Excel, Outlook, PowerPoint), Workday, and Power BI 
• The ability to adapt quickly to changing priorities while staying positive and solutions‑focused

Your life at Jetstar is unlike any other

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar:  For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of.  We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly.  We welcome applications from anyone who wants to takeoff with us.  If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar.  Let’s takeoff together.

We can’t wait to hear from you. Applications close Monday 22 June, 2026.

Qualifications

Additional Information