Client Services Officer

medhealth3· Next Health
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📍 Adelaide📍 Adelaide, SA, Australia📍 SA📍 auFull time

About this role

Company Description

Next Health, part of the MedHealth group, has been delivering independent specialist opinions since 2005 to help individuals and organisations understand next steps after injury or illness. We are now the largest provider of independent specialist opinions across Western Australia and the Northern Territory.

We’re looking for a proactive, detail-oriented professional with strong organisational, communication and leadership skills who can work both independently and as part of a team.

Job Description

Reporting to the Operations Manager (SA/NT), you will support the day-to-day operations of our Adelaide office, ensuring a smooth and professional experience for all stakeholders.

Key Responsibilities

  • Manage the front desk, switchboard, inbox and visitor experience
  • Coordinate appointments, bookings and documentation for assessments
  • Liaise with consultants, clients and stakeholders to ensure timely delivery of information
  • Maintain accurate records, filing systems and compliance standards
  • Manage office administration tasks (mail, couriers, banking, cancellations, shredding)
  • Support consultants with scheduling changes and logistics
  • Build strong relationships with consultants, clients and team members
  • Contribute to continuous improvement initiatives
  • Provide training and support to team members as needed
  • Ensure compliance with policies, procedures and WHS requirements
  • Assist with ad hoc duties and projects

Qualifications

About You

  • Experience in a customer-focused administrative role
  • Strong organisational skills with high attention to detail
  • Confident communicator with excellent interpersonal skills
  • Able to manage competing priorities in a dynamic environment
  • Resilient and solutions-focused
  • Proficient in Microsoft Office
  • Ability to work both independently and collaboratively
  • High level of professionalism, confidentiality and customer focus
  • Positive, approachable and team-oriented mindset

Additional Information

 

Click on the APPLY button or contact Cassie Butcher to have a confidential discussion. Please call on 0437 079 112 or email cassie.butcher@medhealth.com.au quoting REF9964O

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.
 

Frequently Asked Questions

Is the salary disclosed for the Client Services Officer position at medhealth3?
The salary for this Client Services Officer role at medhealth3 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Services Officer position at medhealth3 located?
This Client Services Officer role at medhealth3 is based in Adelaide, Adelaide, SA, Australia, SA, au. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Services Officer role at medhealth3 full-time or part-time?
This is listed as a Full time position. It is posted as a Client Services Officer role in the Next Health department at medhealth3.
Which team or department does the Client Services Officer at medhealth3 belong to?
This Client Services Officer position is part of the Next Health department at medhealth3. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Services Officer position at medhealth3?
Click the "Apply Now" button on this page. You will be redirected to medhealth3's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Services Officer job at medhealth3 posted?
This Client Services Officer position at medhealth3 was posted on Jun 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Services Officer
medhealth3
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