Customer Success Manager - Enterprise
brightedge· Customer Success Managers
About this role
Shape the future of Search.
About BrightEdge
BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.
What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.
About the Role
Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their organic search goals.
As a Customer Success Manager at BrightEdge, you’ll help our customers turn organic search into a measurable driver of business growth. You will partner with digital marketing leaders to ensure they are getting the most value from the BrightEdge platform, translating insights into clear strategies and impactful outcomes. This role sits at the intersection of strategy, relationship management, and performance optimization, where you’ll guide customers in building and executing successful search programs.
You’ll need to be both consultative and analytical—someone who enjoys solving problems, uncovering opportunities, and helping customers continuously improve their results. Your work will play a critical role in strengthening long-term partnerships and ensuring our customers’ success with BrightEdge.
Frequently Asked Questions
What is the salary for the Customer Success Manager - Enterprise role at brightedge?
The listed salary for this Customer Success Manager - Enterprise position at brightedge is USD 80K–100K. This is an Full Time role.
Where is the Customer Success Manager - Enterprise position at brightedge located?
This Customer Success Manager - Enterprise role at brightedge is based in Cleveland, Ohio. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Manager - Enterprise role at brightedge full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success Manager - Enterprise role in the Customer Success Managers department at brightedge.
Which team or department does the Customer Success Manager - Enterprise at brightedge belong to?
This Customer Success Manager - Enterprise position is part of the Customer Success Managers department at brightedge. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager - Enterprise position at brightedge?
Click the "Apply Now" button on this page. You will be redirected to brightedge's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Manager - Enterprise job at brightedge posted?
This Customer Success Manager - Enterprise position at brightedge was posted on Mar 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager - Enterprise
brightedge · 💰 USD 80K–100K
You'll be redirected to brightedge's official application page on Lever.