Assistant Store Manager, Front of House, Boston

Who We Are: At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.  Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation. Our brand values help bond us together and drive our success:   Runner First  We act in the best interest of the runner Word is Bond  We do what we say we’ll do  Champion Heart   We give our all in everything we do   There is no “I” in Run  We stay generous with our humanity  Keep Moving  We find ways to move every day, because joy is kinetic! We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.    Your Job: As an Assistant Retail Store Manager, Front-of-House (FOH) Operations at Brooks, you support the leadership of a Brooks brand store and work closely with the Store Manager and Assistant Store Manager, BOH to deliver the premium service customers expect. You help lead and inspire the store team, ensuring every customer interaction reflects our mission to inspire everyone to run and be active. Your primary focus is driving sell-through and elevating team engagement across the sales floor. You support the design and execution of community building events that strengthen local relationships, deepen run culture, foster brand trust, and create meaningful sales and engagement opportunities. You partner with the Assistant Store Manager, BOH to ensure the team is fully trained on all store operations, sales process, product knowledge, and customer behavioral profiles, enabling exceptional service for every runner who walks through the door. You and your entire team are Brooks brand ambassadors that support customers of all backgrounds and abilities.