Customer Service Systems Specialist, EMEA
brooksrunning· Customer Service
About this role
Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
Runner First
We act in the best interest of the runner
Word is Bond
We do what we say we’ll do
Champion Heart
We give our all in everything we do
There is no “I” in Run
We stay generous with our humanity
Keep Moving
We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.
Your Job:
As the Customer Service Systems Specialist, EMEA at Brooks, you are responsible for upholding the established standards of customer service excellence set by the Brooks EMEA team representing Customer Service in IT projects and systems supports as the business expert for CSR processes. The Brooks Customer Service team meets the needs of the retailer by building strong relationships and supporting them through order processing, tracking, and reviewing performance against KPIs and product explanation. You will be the primary contact for our marketplace business (PPP) for EDI support, providing guidance and training. You will also support the Customer Service System Team Lead, EMEA in other EMEA IT projects for B2B Customer Service.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Systems Specialist, EMEA position at brooksrunning?
The salary for this Customer Service Systems Specialist, EMEA role at brooksrunning is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Systems Specialist, EMEA position at brooksrunning located?
This Customer Service Systems Specialist, EMEA role at brooksrunning is based in Netherlands, Amsterdam. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Systems Specialist, EMEA role at brooksrunning full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Service Systems Specialist, EMEA role in the Customer Service department at brooksrunning.
Which team or department does the Customer Service Systems Specialist, EMEA at brooksrunning belong to?
This Customer Service Systems Specialist, EMEA position is part of the Customer Service department at brooksrunning. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Systems Specialist, EMEA position at brooksrunning?
Click the "Apply Now" button on this page. You will be redirected to brooksrunning's official application portal hosted on lever where you can submit your application directly.
When was the Customer Service Systems Specialist, EMEA job at brooksrunning posted?
This Customer Service Systems Specialist, EMEA position at brooksrunning was posted on May 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Systems Specialist, EMEA
brooksrunning
You'll be redirected to brooksrunning's official application page on Lever.