Operations Systems Analyst - ERP

Who We Are: At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.  Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation. Our brand values help bond us together and drive our success:   Runner First  We act in the best interest of the runner Word is Bond  We do what we say we’ll do  Champion Heart   We give our all in everything we do   There is no “I” in Run  We stay generous with our humanity  Keep Moving  We find ways to move every day, because joy is kinetic! We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.    Your Job: As Enterprise Solutions Operations Systems Analyst you will be responsible for monitoring, maintaining the health of and providing operations support to ERP system and the middleware/integrations solutions. You will solve business problems, develop alert mechanisms for critical systems, manage data flow to incident response platforms, and report regularly on key operations metrics in the Enterprise Systems area. You will apply your systems knowledge to engage with IT and business teams (from Finance, Supply Chain, Customer Service areas) to understand and provide iterative solutions and provide recommendations for technical improvements. You will provide analytical, process, and system support for smooth and efficient operations of core business processes. You will partner with other analysts and engineers to ensure that the incident resolution meets technical requirements and is aligned with solution guidelines. You will play a role in ensuring conformance with incident management standard operating procedures (SOPs) & service delivery processes.