Customer Success Associate
canarytechnologies· Customer Success
About this role
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
Customer Success Associates (CSAs) are a critical part of the Customer Operations team, supporting the execution of high-volume operational work across onboarding, configuration, and customer support initiatives. In this role, you will work closely with Customer Success Managers to ensure timely and accurate completion of tasks that directly impact customer experience and product adoption. CSAs also support special projects and emerging initiatives, including real-time customer interactions and operational workflows. This is a fast-paced, detail-oriented role with opportunities to contribute to process improvements and scalable operations.
Frequently Asked Questions
Is the salary disclosed for the Customer Success Associate position at canarytechnologies?
The salary for this Customer Success Associate role at canarytechnologies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Success Associate job at canarytechnologies remote?
Yes, this Customer Success Associate position at canarytechnologies is remote, with team members based in Remote - LATAM. You can work from home or anywhere in the supported regions.
Is the Customer Success Associate role at canarytechnologies full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success Associate role in the Customer Success department at canarytechnologies.
Which team or department does the Customer Success Associate at canarytechnologies belong to?
This Customer Success Associate position is part of the Customer Success department at canarytechnologies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Associate position at canarytechnologies?
Click the "Apply Now" button on this page. You will be redirected to canarytechnologies's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Associate job at canarytechnologies posted?
This Customer Success Associate position at canarytechnologies was posted on May 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Associate
canarytechnologies
You'll be redirected to canarytechnologies's official application page on Lever.