Customer Success Enablement Manager
canarytechnologies· Customer Success
About this role
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
We're looking for a Customer Success Enablement Manager to own how our CS team learns — from day one onboarding through ongoing skill development across the org. In this role, you'll build and run the full ramp experience for every new CS hire, and design the "everboarding" programs that keep our tenured team sharp as our product, customers, and playbooks evolve. You'll partner closely with CS leadership, Product, Sales, and Marketing to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team shows up for customers. This is a foundational role: your work will directly shape how quickly new hires reach productivity, how consistently the team executes, and how Canary builds a durable culture of learning as we scale.
Frequently Asked Questions
Is the salary disclosed for the Customer Success Enablement Manager position at canarytechnologies?
The salary for this Customer Success Enablement Manager role at canarytechnologies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Enablement Manager position at canarytechnologies located?
This Customer Success Enablement Manager role at canarytechnologies is based in New York, NY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Enablement Manager role at canarytechnologies full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success Enablement Manager role in the Customer Success department at canarytechnologies.
Which team or department does the Customer Success Enablement Manager at canarytechnologies belong to?
This Customer Success Enablement Manager position is part of the Customer Success department at canarytechnologies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Enablement Manager position at canarytechnologies?
Click the "Apply Now" button on this page. You will be redirected to canarytechnologies's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Enablement Manager job at canarytechnologies posted?
This Customer Success Enablement Manager position at canarytechnologies was posted on May 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Enablement Manager
canarytechnologies
You'll be redirected to canarytechnologies's official application page on Lever.