Carrier Success Representative
arrivelogistics· Carrier Selling
About this role
Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
As the Carrier Success Representative Trainee you will use your customer service skills and tracking experience to help deliver premier service to our customers. As we grow, we continue to need individuals who can flourish in a carrier service support role. You will be assisting in ensuring our priority shipments are being tracked and updated on a daily basis. You will work closely with carriers doing business with Arrive Logistics and you will connect with people from all over Arrive to handle tracking operations for our priority shipments in order to contribute to a customer obsessed group that interacts with Arrive’s carrier partners and driver partners every day.
The role will partner with carrier operations and client success operations to focus on meeting the representatives and companies needs. This position is responsible for proactive tracking/issue resolution, communication internally, escalation and problem solving, and customer satisfaction. This would include communication between carrier representatives, drivers, BizDev operations representatives, and looking for support from their group tracking team leader.
Frequently Asked Questions
Is the salary disclosed for the Carrier Success Representative position at arrivelogistics?
The salary for this Carrier Success Representative role at arrivelogistics is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Carrier Success Representative position at arrivelogistics located?
This Carrier Success Representative role at arrivelogistics is based in Guadalajara, JAL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Carrier Success Representative role at arrivelogistics full-time or part-time?
This is listed as a Full time position. It is posted as a Carrier Success Representative role in the Carrier Selling department at arrivelogistics.
Which team or department does the Carrier Success Representative at arrivelogistics belong to?
This Carrier Success Representative position is part of the Carrier Selling department at arrivelogistics. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Carrier Success Representative position at arrivelogistics?
Click the "Apply Now" button on this page. You will be redirected to arrivelogistics's official application portal hosted on lever where you can submit your application directly.
When was the Carrier Success Representative job at arrivelogistics posted?
This Carrier Success Representative position at arrivelogistics was posted on Dec 17, 2024. Apply as soon as possible — early applications are often reviewed first.
Carrier Success Representative
arrivelogistics
You'll be redirected to arrivelogistics's official application page on Lever.