Senior Solutions Engineer

ABOUT ARTERA Our Mission: Make healthcare #1 in customer service.   What We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.   Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. ABOUT THE OPPORTUNITY   Artera is seeking an Agentic AI Solutions Engineer who can bring deep technical insight to the discovery process, guide solution optimization, and craft a technical vision that wins over complex healthcare organizations. You won’t just be demoing features; you’ll be architecting agentic AI workflows to prove how Artera can solve the industry’s most persistent communication gaps.   In this role, you’ll serve as a key technical advisor—collaborating closely with Sales, Customer Experience, and Product teams to conduct deep technical discovery, design highly scalable enterprise architectures, and drive pre-sales deal strategy. You’ll help shape future-state customer workflows, dismantle complex integration challenges, and accelerate platform adoption by translating cutting-edge AI capabilities into real operational value for healthcare systems.