Service Desk Engineer
businesswire· Information Technology
About this role
Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their audiences - and that’s just the beginning!
Organizations, large and small, depend on us to accurately publicize market-moving news and multimedia, and generate social engagements that develop interactions with their target audiences.
About the Role
A Service Desk Engineer supports Business Wire employees by troubleshooting, diagnosing, and resolving problems related to computer hardware, operating system, applications, networking, and peripherals. The individual will also take part in incident escalations and coordination across various technical teams.
An ideal candidate possesses a broad mixture of experience; technical/functional knowledge, consultative, and a demonstrated track record of providing a high level of customer service.
Frequently Asked Questions
Is the salary disclosed for the Service Desk Engineer position at businesswire?
The salary for this Service Desk Engineer role at businesswire is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Desk Engineer position at businesswire located?
This Service Desk Engineer role at businesswire is based in San Francisco, CA/Hybrid. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Desk Engineer role at businesswire full-time or part-time?
This is listed as a Full Time position. It is posted as a Service Desk Engineer role in the Information Technology department at businesswire.
Which team or department does the Service Desk Engineer at businesswire belong to?
This Service Desk Engineer position is part of the Information Technology department at businesswire. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Desk Engineer position at businesswire?
Click the "Apply Now" button on this page. You will be redirected to businesswire's official application portal hosted on lever where you can submit your application directly.
When was the Service Desk Engineer job at businesswire posted?
This Service Desk Engineer position at businesswire was posted on Dec 12, 2025. Apply as soon as possible — early applications are often reviewed first.
Service Desk Engineer
businesswire
You'll be redirected to businesswire's official application page on Lever.