Customer Value Director - 11323
coupa· Customer Value
About this role
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Customer Value Director at Coupa:
Customer Value Managers represent the primary point of contact for customers for ensuring value realization and overall program success. As such, they provide three critical functions:
Work with / coach customer teams to drive customer success strategies and to achieve customer success goals.
Provide communication to customers regarding Coupa, new product capabilities and other critical information.
Provide a consistent point of contact for customers into other needed Coupa functions and resources.
Specific goals centre onCustomer value realization
Customer advocacy
Support Account Executives with customer renewals and growth of annual contract value.
Customer product adoption and utilization
Customer solution expansion
Frequently Asked Questions
Is the salary disclosed for the Customer Value Director - 11323 position at coupa?
The salary for this Customer Value Director - 11323 role at coupa is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Value Director - 11323 position at coupa located?
This Customer Value Director - 11323 role at coupa is based in Germany. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Value Director - 11323 role at coupa full-time or part-time?
This is listed as a Mid Senior Level position. It is posted as a Customer Value Director - 11323 role in the Customer Value department at coupa.
Which team or department does the Customer Value Director - 11323 at coupa belong to?
This Customer Value Director - 11323 position is part of the Customer Value department at coupa. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Value Director - 11323 position at coupa?
Click the "Apply Now" button on this page. You will be redirected to coupa's official application portal hosted on lever where you can submit your application directly.
When was the Customer Value Director - 11323 job at coupa posted?
This Customer Value Director - 11323 position at coupa was posted on Mar 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Value Director - 11323
coupa
You'll be redirected to coupa's official application page on Lever.