Director, Revenue Cycle Management

About us: Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes. Through our highly personalized, digital platform, we guide more than 3 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money. Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.  At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment: 👥 Customer First - You start with the member and work backwards. 🚀 Make It Happen - You act with urgency, use data, and hold high standards. 🤝 One Team - You collaborate with respect and commit as a group. Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food. About the role: The Revenue Cycle Operations team is a mission-critical function responsible for converting care delivered into cash collected. As a digital health company operating at speed and scale, we rely on a disciplined, relentless revenue cycle to fuel growth—and this role sits at the center of that engine. We are hiring a Director of Revenue Cycle Management to lead and scale our collections and accounts receivable function. This individual will own performance outcomes across the full billing and collections lifecycle, driving accountability, resolving complex payer issues, and ensuring AR is aggressively and accurately worked to resolution. The ideal candidate is a builder and a closer—someone who thrives in ambiguity, takes full ownership, and pushes past obstacles rather than waiting for direction. You will be expected to independently identify gaps, design solutions, and lead a high-performing team that executes with urgency and precision. This role requires a leader who can negotiate effectively with payers, set a high bar for execution, and instill a culture of accountability, persistence, and results. If you are energized by responsibility, motivated by measurable impact, and ready to run a highly effective revenue cycle function with autonomy and ambition, this role offers the opportunity to make a direct and lasting impact on the company’s financial performance.