Software Development Engineer III - Full Stack Development (Platform Experience)

About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts (edited) gohighlevel.com Our Blog Has a New Home We’ve consolidated our blog experience into one place so you can find the latest HighLevel updates, strategies, and resources faster.   gohighlevel.com Our Blog Has a New Home We’ve consolidated our blog experience into one place so you can find the latest HighLevel updates, strategies, and resources faster.   About the Role The Platform Experience team plays a critical role in driving organizational growth by optimizing Time-to-Productivity (TTP) metrics across the platform. Our mission is to create seamless, high-impact experiences that accelerate customer success and increase trial-to-paid conversions.   We own and evolve two mission-critical growth products:   Onboarding – A no-code/low-code guided experience that enables customers to quickly set up and derive value from the platform.   Launchpad – A conversion-focused enablement engine that helps customers activate key features efficiently. Both products are continuously optimized through data-driven experimentation and A/B testing, allowing us to identify and implement the most effective solutions for customer conversion and retention.   Additionally, we own Global Search, a high-performance system that enables users to search anything across the platform in fractions of a second, ensuring speed, reliability, and discoverability at scale.   Our systems directly impact growth, engagement, and customer satisfaction—making stability, performance, and engineering excellence non-negotiable.