Sr. Product Manager - Mobile Cross Platform Experiences

About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.  To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our Youtube Channel or Blog Posts   Responsibilities Own the Cross-Platform Mobile Vision & Strategy — Define and execute the roadmap for HighLevel's Mobile App experience across Mobile, Desktop App, and Tablet surfaces. Deliver Core Mobile Features - Lead the end-to-end development of new capabilities and improvements that enhance usability, engagement, and monetization. Champion Mobile UI/UX - Partner with design and engineering to craft intuitive, frictionless, and delightful mobile-first experiences. Experiment & Optimize - Design, run, and analyze A/B tests to validate hypotheses, boost performance, and unlock revenue opportunities. Strengthen the Ecosystem - Continuously improve existing features, remove friction points, and enhance reliability and performance. Collaborate Across Teams - Act as the bridge between engineering, design, marketing, and customer success to drive adoption and elevate user satisfaction. Leverage Data for Impact - Use analytics to generate insights, optimize feature performance, and inform strategic decisions.   Who You Are Mobile-First & B2C Experienced – You’ve shipped impactful mobile features that empower creators and deliver seamless experiences, driving engagement, retention, and growth. UI/UX Driven – A true UX powerhouse, you have a track record of delivering beautifully designed, highly intuitive mobile products that delight users. Experimentation-Minded – You thrive on rapid iteration, using A/B testing and experimentation to validate ideas and accelerate results. Customer-Centric – You strike the right balance between business goals and user delight, keeping customer needs at the core of every decision. Strategic Yet Hands-On – You can articulate the big picture vision while rolling up your sleeves to drive execution and outcomes. Data-Driven – You use metrics, adoption patterns, and behavioral insights to inform prioritization, validate hypotheses, and guide product direction. Requirements 7+ years of Product Management experience with a strong focus on B2C mobile applications serving 1M+ MAUs Proven track record of shipping impactful mobile product features and delivering measurable user and business growth. Deep understanding of mobile UI/UX principles, with the ability to partner effectively with design teams to create world-class experiences. Experience in revenue expansion and monetization, with a history of driving growth-focused product strategies. Familiarity with SaaS models and mobile growth levers, including engagement, retention, and lifecycle optimization