Account Manager

uncountable· Account Management + Customer Success
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📍 New York, San Francisco, Munich or LondonFullTime

About this role

Description

Uncountable is looking for an exceptional account management professional to join our growing team. We’re open to hiring at multiple levels (Account Manager, Enterprise Account Manager, Sr. Enterprise Account Manager, Director of Account Management) and will match level and compensation based on skills and experience.

 

This role is ideal for someone who thrives on building and expanding strategic relationships with large, complex organizations. If you have a proven track record of successful customer engagements and are excited about driving impact in a fast-paced startup environment, we’d love to hear from you.

 

Experience delivering analytics products or enterprise software platforms into large organizations is a major plus. 

 

Key responsibilities

- Own post-sales success for Uncountable’s customers, driving renewals, expansion, and advocacy.

- Lead implementation projects, manage timelines, and keep both internal teams and customer stakeholders aligned.

- Increase customer engagement through regular check-ins, business reviews, and deep knowledge of customer activity.

- Become a trusted advisor by demonstrating ROI, offering strategic guidance, and ensuring customer success.

- Partner with Sales to design and execute expansion strategies for key accounts.

- Collaborate with Implementation and Product teams to identify improvements to the product and customer journey.

- Act as the “voice of the customer” internally, advocating for customer needs and improvements.

 
 
 

Requirements

We are hiring at multiple levels. While exact expectations vary, here’s a rough guide:

Account Manager - Enterprise Account Manager (2–5 years): Prior experience in customer success, account management, or consulting. Skilled in managing customer relationships and project delivery.

Senior Account Manager (5+ years): Track record of independently managing enterprise accounts and influencing executive stakeholders. Strong mentoring skills.

Director (8-10+ years): Deep experience leading strategic accounts, building executive partnerships, and driving long-term account expansion strategies.

 

For all levels:

- Outstanding executive presence and communication skills.

- Excellent analytical and problem-solving abilities.

- A proactive, entrepreneurial mindset.

- Ability to travel 20–30%.

- Experience working with complex, multi-divisional, multi-geographic customers.

 

Preferred Qualifications

Passion for science, chemistry or artificial intelligence

An aptitude for statistics, mathematics

Salary: 100-180K USD + Commission + Equity

 

Compensation will vary by level and region

Frequently Asked Questions

Is the salary disclosed for the Account Manager position at uncountable?
The salary for this Account Manager role at uncountable is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Manager position at uncountable located?
This Account Manager role at uncountable is based in New York, San Francisco, Munich or London. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Manager role at uncountable full-time or part-time?
This is listed as a FullTime position. It is posted as a Account Manager role in the Account Management + Customer Success department at uncountable.
Which team or department does the Account Manager at uncountable belong to?
This Account Manager position is part of the Account Management + Customer Success department at uncountable. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Manager position at uncountable?
Click the "Apply Now" button on this page. You will be redirected to uncountable's official application portal hosted on ashby where you can submit your application directly.
When was the Account Manager job at uncountable posted?
This Account Manager position at uncountable was posted on Oct 2, 2025. Apply as soon as possible — early applications are often reviewed first.
Account Manager
uncountable
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