Customer Success Manager

Who you are You’re a customer-focused problem solver who enjoys working in technical environments and building strong relationships with customers. You’re curious, adaptable, and comfortable learning new technologies quickly. You take ownership of your work and care about helping customers achieve real value. You’re confident working with a range of stakeholders—from engineers to team leads—and are continuing to build your ability to navigate more complex customer environments. You thrive in fast-moving environments where priorities can shift, and you’re excited to grow your skills while contributing to a team that’s building and scaling. At Copia, you’ll work with industrial and engineering teams to help them adopt modern tools that improve how they collaborate, manage code, and operate critical systems. Copia is growing quickly, and this role is ideal for someone who is excited about being part of a fast-paced startup and looking to develop into a more senior Customer Success leader over time.