Associate Director, Customer Success
freedompay· Customer Success
About this role
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.
As a Customer Success Manager, you’ll be the primary point of contact for a book of enterprise clients, ensuring their needs are met through consistent communication. This role is ideal for someone who thrives in a fast-paced, technical environment, excels at relationship management, and enjoys collaborating across teams to drive client satisfaction and long-term success.
Frequently Asked Questions
Is the salary disclosed for the Associate Director, Customer Success position at freedompay?
The salary for this Associate Director, Customer Success role at freedompay is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Director, Customer Success position at freedompay located?
This Associate Director, Customer Success role at freedompay is based in Philadelphia, Pennsylvania. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Director, Customer Success role at freedompay full-time or part-time?
This is listed as a Full Time position. It is posted as a Associate Director, Customer Success role in the Customer Success department at freedompay.
Which team or department does the Associate Director, Customer Success at freedompay belong to?
This Associate Director, Customer Success position is part of the Customer Success department at freedompay. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate Director, Customer Success position at freedompay?
Click the "Apply Now" button on this page. You will be redirected to freedompay's official application portal hosted on lever where you can submit your application directly.
When was the Associate Director, Customer Success job at freedompay posted?
This Associate Director, Customer Success position at freedompay was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Director, Customer Success
freedompay
You'll be redirected to freedompay's official application page on Lever.