Call Center Quality Assurance Supervisor
glsllc· Collections
About this role
Why GLS?
Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.
People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.
Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!
Benefits: GLS offers the below great benefits for your amazing work!
o Competitive base pay and performance bonuses, dependent on role
o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
o 401K with employer match and 100% immediate vesting
o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
o Paid Volunteer Time Off (VTO) Annually
o Tuition Reimbursement
o Parental Leave
o Business casual work environment
What does it mean to be a Call Center Quality Assurance Supervisor at GLS?
The Call Center Quality Assurance Supervisor is responsible for overseeing the daily operations and management of the Quality Assurance and Compliance Monitoring programs, including but not limited to: management of QA team to ensure individual and team performance objectives are met, implementation of compliance review processes, drafting and updating of departmental processes and procedures, and conducting specialty compliance QA reviews to support adherence to company policy and regulatory requirements.
Frequently Asked Questions
Is the salary disclosed for the Call Center Quality Assurance Supervisor position at glsllc?
The salary for this Call Center Quality Assurance Supervisor role at glsllc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center Quality Assurance Supervisor position at glsllc located?
This Call Center Quality Assurance Supervisor role at glsllc is based in Greenville, South Carolina. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Center Quality Assurance Supervisor role at glsllc full-time or part-time?
This is listed as a Full Time position. It is posted as a Call Center Quality Assurance Supervisor role in the Collections department at glsllc.
Which team or department does the Call Center Quality Assurance Supervisor at glsllc belong to?
This Call Center Quality Assurance Supervisor position is part of the Collections department at glsllc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Call Center Quality Assurance Supervisor position at glsllc?
Click the "Apply Now" button on this page. You will be redirected to glsllc's official application portal hosted on lever where you can submit your application directly.
When was the Call Center Quality Assurance Supervisor job at glsllc posted?
This Call Center Quality Assurance Supervisor position at glsllc was posted on May 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Quality Assurance Supervisor
glsllc
You'll be redirected to glsllc's official application page on Lever.