Manager, Client Leadership

fireworkhq· Customer Success
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📍 Dubai

About this role

About Firework

Join Firework – Where Innovation Meets Impact

Firework is redefining the future of commerce as an AI and video commerce company — combining cutting-edge technology, an exclusive network of enterprise brands and retailers, and a first-mover position to win the agentic commerce race.

We've built the world's most advanced and largest video commerce platform, trusted by global brands and leading retailers. But we're more than software — our compounding network effect grows stronger with every partner we add, bringing the energy of in-store experiences online and transforming how businesses engage, convert, and build lasting customer relationships at scale.

Having raised over $235M to date, led by investors such as SoftBank Vision Fund 2, and operating at global scale, we offer unparalleled opportunities to solve complex challenges and drive meaningful impact in the future of connected commerce.

If you're curious, ambitious, and energized by big ideas — Firework is the place to grow, lead, and shape what comes next. Together.

Summary

Our team is responsible for offering strategic customer success relationship management to existing clients who leverage our innovative commerce solutions to drive their business growth. We’re looking for an experienced customer success professional to join our team to nurture and grow our enterprise customers across the Middle East market. You are client-focused, data-driven, and excited to establish and maintain close growth-oriented partnerships with a diverse portfolio.

Frequently Asked Questions

Is the salary disclosed for the Manager, Client Leadership position at fireworkhq?
The salary for this Manager, Client Leadership role at fireworkhq is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager, Client Leadership position at fireworkhq located?
This Manager, Client Leadership role at fireworkhq is based in Dubai. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Manager, Client Leadership at fireworkhq belong to?
This Manager, Client Leadership position is part of the Customer Success department at fireworkhq. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager, Client Leadership position at fireworkhq?
Click the "Apply Now" button on this page. You will be redirected to fireworkhq's official application portal hosted on lever where you can submit your application directly.
When was the Manager, Client Leadership job at fireworkhq posted?
This Manager, Client Leadership position at fireworkhq was posted on May 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Client Leadership
fireworkhq
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