Software Support Analyst

formยท Software Support
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๐ŸŒ Remote๐Ÿ“ Brazil (Remote)Full time

About this role

The T1 Software Support Analyst provides frontline customer and technical support across multiple products and communication channels. This role is responsible for assisting customers with product, account, and workflow-related questions while delivering a professional and positive support experience. The analyst will troubleshoot common issues, document customer interactions, and escalate more complex concerns when needed. Success in this role requires strong communication skills, adaptability, attention to detail, and a customer-focused mindset in a fast-paced environment.

Frequently Asked Questions

Is the salary disclosed for the Software Support Analyst position at form?
The salary for this Software Support Analyst role at form is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Software Support Analyst job at form remote?
Yes, this Software Support Analyst position at form is remote, with team members based in Brazil (Remote). You can work from home or anywhere in the supported regions.
Is the Software Support Analyst role at form full-time or part-time?
This is listed as a Full time position. It is posted as a Software Support Analyst role in the Software Support department at form.
Which team or department does the Software Support Analyst at form belong to?
This Software Support Analyst position is part of the Software Support department at form. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Software Support Analyst position at form?
Click the "Apply Now" button on this page. You will be redirected to form's official application portal hosted on lever where you can submit your application directly.
When was the Software Support Analyst job at form posted?
This Software Support Analyst position at form was posted on May 13, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Software Support Analyst
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