Escalation Team Leader
getwingapp· Customer Success
About this role
The Resolution Specialist Team Leader oversees the Resolution Team and is accountable for the effective handling of customer escalations, complex service issues, and high-risk cases. This role ensures consistent application of company policies, timely case resolution, and high-quality customer outcomes while leading, coaching, and developing Resolution Specialists.
Frequently Asked Questions
What is the salary for the Escalation Team Leader role at getwingapp?
The listed salary for this Escalation Team Leader position at getwingapp is PHP 45K–50K. This is an Full Time role.
Where is the Escalation Team Leader position at getwingapp located?
This Escalation Team Leader role at getwingapp is based in Metro Manila. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Escalation Team Leader role at getwingapp full-time or part-time?
This is listed as a Full Time position. It is posted as a Escalation Team Leader role in the Customer Success department at getwingapp.
Which team or department does the Escalation Team Leader at getwingapp belong to?
This Escalation Team Leader position is part of the Customer Success department at getwingapp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Escalation Team Leader position at getwingapp?
Click the "Apply Now" button on this page. You will be redirected to getwingapp's official application portal hosted on lever where you can submit your application directly.
When was the Escalation Team Leader job at getwingapp posted?
This Escalation Team Leader position at getwingapp was posted on Apr 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Escalation Team Leader
getwingapp · 💰 PHP 45K–50K
You'll be redirected to getwingapp's official application page on Lever.