Team Leader - Resolutions
getwingapp· Customer Success
About this role
The Resolution Specialist Team Leader oversees the Resolution Team and is accountable for the effective handling of customer escalations, complex service issues, and high-risk cases. This role ensures consistent application of company policies, timely case resolution, and high-quality customer outcomes while leading, coaching, and developing Resolution Specialists.
Frequently Asked Questions
What is the salary for the Team Leader - Resolutions role at getwingapp?
The listed salary for this Team Leader - Resolutions position at getwingapp is PHP 45K–50K. This is an Full Time role.
Where is the Team Leader - Resolutions position at getwingapp located?
This Team Leader - Resolutions role at getwingapp is based in Metro Manila. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Team Leader - Resolutions role at getwingapp full-time or part-time?
This is listed as a Full Time position. It is posted as a Team Leader - Resolutions role in the Customer Success department at getwingapp.
Which team or department does the Team Leader - Resolutions at getwingapp belong to?
This Team Leader - Resolutions position is part of the Customer Success department at getwingapp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Team Leader - Resolutions position at getwingapp?
Click the "Apply Now" button on this page. You will be redirected to getwingapp's official application portal hosted on lever where you can submit your application directly.
When was the Team Leader - Resolutions job at getwingapp posted?
This Team Leader - Resolutions position at getwingapp was posted on Apr 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Team Leader - Resolutions
getwingapp · 💰 PHP 45K–50K
You'll be redirected to getwingapp's official application page on Lever.