Director of Customer Technical Support - 1021
economicmodeling· Client Services
About this role
The Director of Customer Technical Support is a strategic leader responsible for coaching and developing a high performing global technical support organization. This leader acts as a strategic partner to the SVP of Client Success and Support, guiding technical teams across the Moscow, Idaho headquarters and India based operations. The role focuses on delivering long term technical stability and excellence for a global client base.
This leader combines high impact leadership with operational expertise and data driven decision making to drive measurable outcomes. The Director collaborates cross functionally with product management and engineering to scale support operations and optimize the customer experience. A primary focus is the professional development of early career representatives and the management of a specialized part time workforce in Idaho.
Frequently Asked Questions
Is the salary disclosed for the Director of Customer Technical Support - 1021 position at economicmodeling?
The salary for this Director of Customer Technical Support - 1021 role at economicmodeling is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Director of Customer Technical Support - 1021 position at economicmodeling located?
This Director of Customer Technical Support - 1021 role at economicmodeling is based in Moscow, ID. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Director of Customer Technical Support - 1021 role at economicmodeling full-time or part-time?
This is listed as a Full Time position. It is posted as a Director of Customer Technical Support - 1021 role in the Client Services department at economicmodeling.
Which team or department does the Director of Customer Technical Support - 1021 at economicmodeling belong to?
This Director of Customer Technical Support - 1021 position is part of the Client Services department at economicmodeling. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director of Customer Technical Support - 1021 position at economicmodeling?
Click the "Apply Now" button on this page. You will be redirected to economicmodeling's official application portal hosted on lever where you can submit your application directly.
When was the Director of Customer Technical Support - 1021 job at economicmodeling posted?
This Director of Customer Technical Support - 1021 position at economicmodeling was posted on Apr 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Director of Customer Technical Support - 1021
economicmodeling
You'll be redirected to economicmodeling's official application page on Lever.