New York Field Service Manager
eastern-communications· Field Services
About this role
Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?
Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?
Company Overview
Eastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based RACOM Corporation, and in November 2025, acquired PMC Wireless in Hazlet, NJ, creating one of the largest nationwide mission critical communications companies in the United States.
Job Summary
The Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency.
The ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations.
The Service Manager will primarily be based at our Long Island City Service Center while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.
Frequently Asked Questions
What is the salary for the New York Field Service Manager role at eastern-communications?
The listed salary for this New York Field Service Manager position at eastern-communications is USD 85K–120K. This is an Full Time role.
Where is the New York Field Service Manager position at eastern-communications located?
This New York Field Service Manager role at eastern-communications is based in Long Island City, New York. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the New York Field Service Manager role at eastern-communications full-time or part-time?
This is listed as a Full Time position. It is posted as a New York Field Service Manager role in the Field Services department at eastern-communications.
Which team or department does the New York Field Service Manager at eastern-communications belong to?
This New York Field Service Manager position is part of the Field Services department at eastern-communications. See the full job description for more information about the team structure and responsibilities.
How do I apply for the New York Field Service Manager position at eastern-communications?
Click the "Apply Now" button on this page. You will be redirected to eastern-communications's official application portal hosted on lever where you can submit your application directly.
When was the New York Field Service Manager job at eastern-communications posted?
This New York Field Service Manager position at eastern-communications was posted on May 11, 2026. Apply as soon as possible — early applications are often reviewed first.
New York Field Service Manager
eastern-communications · 💰 USD 85K–120K
You'll be redirected to eastern-communications's official application page on Lever.