Workplace Experience Coordinator

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.

About the Workplace Coordinator role...

We’re looking for someone who brings energy, care, and initiative into the workplace; someone who naturally notices what needs doing and takes pride in making an office feel welcoming, organised, and enjoyable to be in every day.

It’s a hands-on, people-facing position where you’ll shape the daily office experience, support employee moments that matter, and help create a space where people genuinely enjoy coming into work.

You’ll be the heart of the SiteMinder Sydney office, making sure everything runs smoothly behind the scenes while also contributing to the culture and energy of the workplace.

What you'll do

• Run front-of-house each day: greet visitors, manage calls and the reception inbox, and coordinate meeting rooms and waiting areas

• Deliver a polished, friendly and professional experience for staff, candidates, clients and other guests in the Sydney office.

• Own the daily office checklist (music, office walk-throughs, kitchens, fridges, meeting rooms) so spaces are tidy, stocked and ready to use

• Support planning and delivery of office events and social activities (e.g. monthly celebrations, office drinks, volunteer days, seasonal events)

• Coordinate the office component of onboarding: office tours, workstation set-up, access cards, welcome packs and WHS checkpoints for new starters in Sydney

• Help keep the Sydney office compliant with health, safety and emergency procedures

• Maintain and update the Office Coordinator handbook, checklists and contact lists so they stay accurate and easy to use for future handovers

What you'll bring

• Experience in workplace / office coordination, front of house, administration, or similar roles; someone who naturally thrives in a people-facing, fast-moving office environment.

• Experience in a corporate, tech, or professional services environment (preferred)

• A strong can-do attitude and genuine willingness to jump in wherever needed

• High attention to detail; you notice things before others do

• A proactive mindset (you don’t wait to be told what needs doing)

• Confidence interacting with people at all levels, including senior stakeholders

• Creativity and initiative when it comes to events and culture building

• A genuine enjoyment of being around people and creating positive experiences

Our perks & benefits

• Equity so you can share in SiteMinder’s growth and success

• Mental health and wellbeing support initiatives

• Generous parental leave, including secondary carers

• Paid birthday, study, and volunteering leave each year

• Team events, social clubs, and global celebrations

• Employee Resource Groups (ERGs) for connection and community

• Ongoing investment in your growth, learning, and leadership development

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.