Strategic Account Manager - Renewals (R-19346)

Why We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers. Dun & Bradstreet Position Summary Designation: Strategic Account Manager – Renewal Team SBU: Credibility & Business Insights Group (C&BIG) Location:   KEY RESPONSIBILITIES         Complete Ownership of existing accounts         Periodic Meetings with all customers in the portfolio         Ensuring touch points in different business segment of customers in the portfolio.         Ensure Retention rate of 85% and upwards on the existing account base         Explore opportunities of upselling accounts through Cross- Sell / Upsell via other D&B product & offerings         Ensuring Upsell of ESG Reports to all customers in the portfolio         Identifying Market Research opportunities in the existing accounts and build pipeline of the same         Identification and planning through risk profiling – High / Low and accordingly plan sales and revenue fulfillment         Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally         Responsible for the overall Accounts Receivables, Document collection for the allotted accounts         Provide industry updates / D&B updates on products, literature, CFO club initiatives, etc., at regular intervals to clients and maintain a constant relationship with the existing customers through courtesy meetings         Ensure Bundled sales of D-U-N-S Registered & ESG Registered in existing accounts, comprising at least 35% of volumes allocated         Would be responsible for the business targets of self Operations         Always ensure process adherence and error free timely delivery of projects         Liaising with the operations team for a smooth delivery of the product and ensuring the service expectations of the customers are met         Maintaining the data / client contact details in appropriate data warehouses hygienically         Progress Reviews and Forecasting Reports are filed periodically as required by the Management         Regular update of all the activities in the tools provided and track the movement of all such activities   KEY REQUIREMENTS          MBA or any post-graduation with relevant experience of 3-5 years in business development.          Should have good knowledge of the local commercial and Industrial Belts.          Ability to comprehend and analyze financial statements.