Manager Payments Operations
entrata· Payment Operations
About this role
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
The Manager of Payment Operations assumes a pivotal leadership position within Entrata’s Merchant Services organization. This role encompasses the oversight of Payments Specialists located in the Pune, India Office. A key responsibility is ensuring the accurate and timely processing of Proof of Authorizations(POA’s), Merchant Account Terminations, Chargebacks, and Claims all while adhering to established Service Level Agreements (SLAs).
Reporting to Merchant Services leadership, the Manager of Payment Operations functions as a central coordinator for internal teams spanning the US and India office. The position is also responsible for supporting internal and external audits, driving compliance efforts, and championing continuous improvement through the refinement of processes and Standard Operating Procedures (SOPs).
This role is permanently situated in Pune, India, and involves the management of Payments Specialists while providing support to cross-functional stakeholders across the ResidentPay and Resident Portal product lines and supporting the automation of tasks over time.
Frequently Asked Questions
Is the salary disclosed for the Manager Payments Operations position at entrata?
The salary for this Manager Payments Operations role at entrata is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager Payments Operations position at entrata located?
This Manager Payments Operations role at entrata is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager Payments Operations role at entrata full-time or part-time?
This is listed as a Contract To Hire position. It is posted as a Manager Payments Operations role in the Payment Operations department at entrata.
Which team or department does the Manager Payments Operations at entrata belong to?
This Manager Payments Operations position is part of the Payment Operations department at entrata. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager Payments Operations position at entrata?
Click the "Apply Now" button on this page. You will be redirected to entrata's official application portal hosted on lever where you can submit your application directly.
When was the Manager Payments Operations job at entrata posted?
This Manager Payments Operations position at entrata was posted on Mar 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager Payments Operations
entrata
You'll be redirected to entrata's official application page on Lever.