Senior Client Partner

Help us use technology to make a big green dent in the universe!   Kraken powers some of the most innovative global developments in energy.   We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.   It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. As a Client Partner – Major Accounts, you’ll lead strategic relationships with some of Kraken’s largest utility and energy clients. This is a high-impact role at the intersection of technology, transformation, and sustainability.   You’ll be accountable for four core areas: 1. Executive Account Leadership plus Hands on Day-to-Day Engagement Serve as a senior strategic partner to C-level+ stakeholdersDive into the details and roll up your sleeves—working across all levels of complex, dynamic clientsMaintain strong, proactive engagement to ensure delivery, satisfaction, and trust   2. Client Value Realization Ensure clients get full value from our products and operating modelConnect the dots between our tech, cultural transformation approach, and their evolving needs   3. Major Escalation Management Manage clients through escalations for critical issuesPartner closely with Technical Account Managers and Support to drive resolution and protect and cultivate relationships   4. Commercial Management & Growth Manage commercial relationships and deliver to new business development and/or revenue targetsIdentify and shape early-stage growth opportunities across the portfolio