Senior Implementation Delivery Lead - Residential Flex

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. KrakenFlex The energy industry is undergoing the largest transformation since industrialisation at an unprecedented rate of change and we are positioning ourselves to be at the heart of that change.  Our aim is to be the leading global provider of solutions that enable customers to release £30bn of value per annum from distributed energy resources (DERs). We are building a Software as a Service (SaaS) subscription business with a global addressable market of £2.4 billion per annum, by digitally connecting hundreds of thousands of DERs with energy markets. We have already attained a market leading position and KrakenFlex is a recognised thought leader and innovator in the industry. We have been licensing Kraken for over 4 years, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been setting a new standard for what business transformation can look like.    You will be joining the Residential Flex client delivery team with Kraken working to support North American clients through their technology transformation journeys, supporting new and long term migration projects.   Residential Flex We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.   Our residential flexibility product, ResiFlex is the market leading virtual power plant for energy retailers globally. Today we optimise and control over 300,000 electric vehicles, home batteries and smart heating devices, for the benefit of our customers. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.   The Implementation Delivery Lead has direct responsibility for managing a tech domain (billing, finance, comms..) for our client projects, specifically within our ResiFlex product. This is either migrating onto our Kraken platform or managing long term technology requirements. They need to work in partnership with the technology and operational teams at Kraken as well as the client to deliver results for our client’s project or business needs.    The Implementation Delivery Lead has to really understand how Kraken works, understand problems or requests raised by the client and refine solutions in the best way to leverage existing and new capability. They will bring technology, people and processes together to innovate improvements for our clients. You will also support the client in adapting to ways of working that are aligned to Kraken’s development style. You will work closely with Kraken’s product managers and developers to request development needs and act as a link to the client.