Creative Director

Instrument is a design and technology company. We build brands, products, and experiences that move businesses forward—by making the complex simple. For over 20 years, we’ve partnered with companies like Google, ServiceNow, Uber, Eventbrite, and ŌURA, helping them navigate change, launch new ideas, and grow with intention. Our work spans Brand, Marketing, and Product, but what defines us is how we work. We bring strategy, design, and engineering together from the start, moving quickly from idea to execution and refining as we go. We aim to do great work and be great to work with, because both matter. We’re a collaborative, hands-on team with roots in Portland and New York and a distributed presence across the U.S. and Europe. We build teams around the needs of the work, staying nimble without sacrificing craft. We value curiosity, perspective, and continuous learning, and we’re committed to building an inclusive environment where people can do their best work. If that sounds like you, we’d love to meet you. We’re looking for a Creative Director who thrives at the intersection of product, brand, and storytelling—a highly autonomous creative leader who can guide complex digital work while building deep, trusted client relationships. This role will focus on one of Instrument’s most significant long-term client partnerships, operating as a key member of the account leadership team. You’ll help shape creative direction across a broad ecosystem of work spanning digital products, branded experiences, content, and campaign-driven initiatives. The ideal candidate brings strong product and systems thinking, but equally important is a deep commitment to visual craft, expression, and storytelling. We’re looking for someone who understands how to create digital experiences that feel branded, emotional, and culturally resonant—not just functional. You know how to move fluidly between strategy, creative direction, execution, and relationship-building. You’re comfortable presenting to senior stakeholders, mentoring teams, and stepping into the work when needed to help push ideas across the finish line.