Director, Strategic Growth

Instrument is a design and technology company. We build brands, products, and experiences that move businesses forward—by making the complex simple. For over 20 years, we’ve partnered with companies like Google, ServiceNow, Uber, Eventbrite, and ŌURA, helping them navigate change, launch new ideas, and grow with intention. Our work spans Brand, Marketing, and Product, but what defines us is how we work. We bring strategy, design, and engineering together from the start, moving quickly from idea to execution and refining as we go. We aim to do great work and be great to work with, because both matter. We’re a collaborative, hands-on team with roots in Portland and New York and a distributed presence across the U.S. and Europe. We build teams around the needs of the work, staying nimble without sacrificing craft. We value curiosity, perspective, and continuous learning, and we’re committed to building an inclusive environment where people can do their best work. If that sounds like you, we’d love to meet you. You are a strategic relationship builder, business driver, and trusted advisor who helps shape the future of client partnerships. You bring together business acumen, creativity, and operational clarity to identify growth opportunities, deepen executive relationships, and guide teams toward meaningful impact. As Director, Strategic Growth, you lead account expansion efforts across a portfolio a key clients—partnering closely with studio leadership to expand existing relationships, shape opportunities before briefs emerge, and support new business efforts across strategic target accounts. This role sits at the intersection of growth, client leadership, and strategic problem-solving. You are equally comfortable leading executive conversations, building account growth plans, developing proposals, and rallying cross-functional teams around opportunities. You understand how to balance relationship-building with commercial outcomes and know how to navigate complex organizations to unlock long-term value. This is an opportunity to step into a team with established client relationships, meaningful active revenue, and significant growth potential—working alongside teams shaping some of the most influential AI, product, and brand work happening today