Account Manager (Strategy & Retention)
lamudi· Account Management
About this role
Job Description:
As a Account Manager, your goal is to maximize the long term value of clients by building relationships with broker clients and ensuring that they are perfectly satisfied with the service and value we provide in order to retain partnerships with them.
Responsibilities:
● Positively impacting client retention through effective, efficient onboarding and maintaining the highest service level.
● Operating as the lead point of contact for any and all matters specific to assigned accounts
● Ensure the timely and successful delivery of our products according to customer needs and objectives
● Prepare monthly performance reports to clearly communicate the progress of contracted executions
● Ensuring consistent touch points with assigned clients and assisting Key Account Manager(s) where needed Develop new business with existing clients and/or manage renewal process
● Onboarding of clients through welcome emails and welcome calls, training clients on website usage
● Resolving client complaints and preventing additional issues by improving processes
● Building and maintaining strong, long-lasting customer relationships
Minimum Qualifications:
- Minimum 1 year work experience as an Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Client Retention, Client management and other service related is an advantage
- Experience with CRM software (Salesforce) and MS Office (MS Word, MS Excel)
- Experience in Building and maintaining client and stakeholder management
- Must be willing to take a hybrid set up based in Makati
Frequently Asked Questions
Is the salary disclosed for the Account Manager (Strategy & Retention) position at lamudi?
The salary for this Account Manager (Strategy & Retention) role at lamudi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Manager (Strategy & Retention) position at lamudi located?
This Account Manager (Strategy & Retention) role at lamudi is based in Makati City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Manager (Strategy & Retention) role at lamudi full-time or part-time?
This is listed as a Full Time position. It is posted as a Account Manager (Strategy & Retention) role in the Account Management department at lamudi.
Which team or department does the Account Manager (Strategy & Retention) at lamudi belong to?
This Account Manager (Strategy & Retention) position is part of the Account Management department at lamudi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Manager (Strategy & Retention) position at lamudi?
Click the "Apply Now" button on this page. You will be redirected to lamudi's official application portal hosted on lever where you can submit your application directly.
When was the Account Manager (Strategy & Retention) job at lamudi posted?
This Account Manager (Strategy & Retention) position at lamudi was posted on Jun 10, 2025. Apply as soon as possible — early applications are often reviewed first.
Account Manager (Strategy & Retention)
lamudi
You'll be redirected to lamudi's official application page on Lever.