Customer Account Manager (Collections)
indebted· Operations
About this role
About InDebted: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.
Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.
Role Overview
Join us as a Customer Account Manager where you will play a pivotal role in transforming the way we handle debt recovery and customer experiences with debt. Utilise your exceptional verbal and written communication skills to engage customers empathetically and negotiate optimal repayment solutions that respect their circumstances and meet our customers needs.
Frequently Asked Questions
Is the salary disclosed for the Customer Account Manager (Collections) position at indebted?
The salary for this Customer Account Manager (Collections) role at indebted is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Account Manager (Collections) position at indebted located?
This Customer Account Manager (Collections) role at indebted is based in Sydney. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Account Manager (Collections) role at indebted full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Account Manager (Collections) role in the Operations department at indebted.
Which team or department does the Customer Account Manager (Collections) at indebted belong to?
This Customer Account Manager (Collections) position is part of the Operations department at indebted. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Account Manager (Collections) position at indebted?
Click the "Apply Now" button on this page. You will be redirected to indebted's official application portal hosted on lever where you can submit your application directly.
When was the Customer Account Manager (Collections) job at indebted posted?
This Customer Account Manager (Collections) position at indebted was posted on Oct 10, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Account Manager (Collections)
indebted
You'll be redirected to indebted's official application page on Lever.