Customer Service Representative

Welcome to the Demo Job Listing for Lever! This is a fictional job created solely for demonstration purposes and is not an actual open position. We’ve crafted this listing to showcase the functionality of our ATS platform, including job descriptions, application processes, and more. While you can explore the application process and features here, please note that applications submitted to this job will not be reviewed or responded to as it’s for demonstration only. As a Customer Service Representative at Lever, you will provide the highest level of service to every customer through every interaction. You will be the eyes and ears for Lever and serve as the voice of our customers internally. Help us keep pace with our fast-growing list of customers including Eventbrite, Quora, Change.org, Shopify, and Netflix.  We’re looking for someone who is highly-motivated and relentless in helping customers as quickly and efficiently as possible. You’re also passionate about people as much as you are about getting your work done. You are extremely  comfortable with written and verbal communication with customers. And you’re  incredibly organized, handling multiple responsibilities at the same time.  While you’ll have a solid foundation in customer service, at Lever you will learn to understand our customers’ unique needs and recruiting processes, and provide the solutions that are the best for them. You’ll be joining a fast-growing startup, and you’ll learn how to navigate our internal systems, see how a scaling company grows, and be a part of the next chapter of Lever.  Our perfect team member is highly motivated to work closely with customers to ensure complete satisfaction. You are smart, independent, self-motivated, empathetic, and passionate about supporting our customers. It's critical that you have a mindset for using  technology and can quickly learn how to use new tools (most importantly Lever).  Past experience in technical customer service (email, phone, chat or live) is definitely a plus. Please note, this role is on-site and located in San Francisco, California.