IT Operations Generalist

Gridmatic is a high-growth startup and a new kind of energy company, delivering affordable, clean power by optimizing renewable energy and grid-scale batteries. With offices in the Bay Area and Houston, we bring together Silicon Valley–style innovation with deep, hands-on expertise in real-world power markets and energy retail. As solar and wind become the fastest-growing sources of electricity, variability from weather and grid conditions makes energy prices more volatile. Gridmatic tackles this challenge with industry-leading forecasting and optimization—and gives our team the opportunity to work on problems that truly matter. Forecasting and trading energy are the foundation of what we do. We ingest large-scale data—weather, prices, load, and grid conditions—to build probabilistic machine learning forecasts that drive real operational decisions. Our work directly determines when power is bought, stored, or deployed, turning uncertainty into value for customers and the grid. Our impact is measurable. Gridmatic is the most profitable participant in ERCOT’s wholesale market and operates the top-performing battery asset in CAISO. Profitable without venture capital, we offer a collaborative, low-ego environment where rigorous thinking, autonomy, and continuous learning are core to how we work. We're hiring an IT Operations Associate to be the go-to person for all things IT at our office. You'll own the help desk day-to-day, drive forward our active IT projects, and keep the office's physical tech — conference rooms, network, and devices — running smoothly. This role is in-office, 5 days a week. A lot of the work — meeting rooms, network, hardware, hands-on user support — only happens in person. You will also support our Houston office remotely. The most important thing we're looking for is an independent, resourceful problem-solver — someone who can run into a new issue, figure it out on their own without a lot of hand-holding, and resolve it quickly. Strong communication and collaboration matter just as much: you'll be working across the whole company, so you need to be someone people are glad to hear from when their tech is broken.