Project Operations Coordinator

About DataStealth:

DataStealth is a single, unified data security platform (DSP) that discovers, classifies, and protects sensitive data across your entire environment, from on-premise to legacy cloud to cloud; wherever your data lives or flows, we protect it. We do this without requiring complex integrations or changes to your existing applications, ensuring security that enables, rather than hinders, your business. By seamlessly applying data protection strategies, such as tokenization, we ensure that even if your perimeter is breached, your data remains unusable if it falls into the wrong hands.

Recognized for the fifth consecutive year as a Great Place to Work, we are one of the world’s leading and fastest growing cybersecurity software companies. Our team is the best in the business. Our patented technology provides our large enterprise customers with the ability to solve complex data security problems with a paradigm shifting technology that can actually solve problems.

About You:

You’re the kind of person who makes things run smoothly behind the scenes. Organized, highly analytical, and resourceful, you love turning complexity into clarity. You know how to optimize project workflows, maintain clean data in tools like Jira, and ensure delivery teams have the exact resources they need. Most of all, you take pride in driving efficiency, building scalable PMO processes, and acting as the operational engine for the Delivery team.

Role Overview:

Reporting to the VP Infrastructure and Technology Operations, the Project Operations Coordinator is the operational backbone of DataStealth’s Delivery department. This role focuses entirely on the ecosystem in which our projects happen. You will own PMO standardization, administer project management tools (Jira), drive capacity planning and resourcing across implementation and support teams, and deliver portfolio-level reporting. You will act as the key liaison between project managers, engineers, and leadership to ensure our delivery machine is running at peak efficiency.

Duties and Responsibilities:

• PMO & Process Governance: Standardize, document, and maintain project management methodologies, processes, and templates across the Delivery department.

• Tool Administration: Act as the primary owner and maintainer for project management tools (Jira), ensuring accurate workflows, data hygiene, and optimized boards for the delivery teams.

• Resource Allocation & Capacity Planning: Assist with project resourcing across both implementation and support teams. Track team utilization, resolve scheduling conflicts, and work with management to ensure resource requirements are communicated and kept on track.

• Portfolio Reporting: Provide the VP Infrastructure and Technology Operations with precise, timely departmental reporting, including portfolio health dashboards, and project status summaries.

• Process Optimization: Identify bottlenecks and improve the efficiency of existing processes to enhance DataStealth’s delivery capacity, reduce costs, and eliminate errors.

• Project Operations Support: Support Technical Account Managers (TAMs) and Technical Project Managers (TPMs) by analyzing project success, applying lessons learned, and sharing PMO best practices.

• Cross-Functional Alignment: Partner with cross-functional teams to improve the adoption and use of internal tools and systems, acting as the voice of the Delivery department in internal communications.

Qualifications:

• Project Management Graduate Certificate program (college) or a Bachelor of Commerce (university).

• 5+ years of relevant work experience, including at least 2 years in a PMO, Project Operations, or resource coordination role.

• Strong proficiency with and or power-user of Jira and other enterprise project management tools.

• Prior experience in an IT, SaaS, or cybersecurity environment supporting software delivery to enterprise customers.

• Excellent planning, capacity management, and time management skills.

• Exceptional interpersonal skills, with the ability to work closely with project teams, engineers, and senior leadership from across the company.

• Proven ability to handle confidential information with discretion and impeccable integrity.

• Excellent written and verbal communication and documentation skills.

• Driven, highly motivated, and results-oriented, with the courage and willingness to follow up proactively and hold teams accountable to PMO standards.

• Ability to manage competing priorities and demonstrate the highest level of service and response.

Additional Information:

This posting is for an existing vacancy. We use artificial intelligence (AI) to screen, assess, and select applicants.

DataStealth is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

We look forward to reviewing your application!