Tier 1 Customer Support Engineer, Mac & Linux - India
jumpcloud· Customer Support Engineering
About this role
All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®
JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
JumpCloud is Intelligent, Secure IT.
About the role:
As a Customer Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud’s customers. We are looking for a highly technical self-starter that is driven to exceed customer expectations across JumpCloud’s various support channels. This position will resolve front line customer issues in a fast-paced environment. As a Customer Support Engineer- Tier 1 you will help provide assistance via Chat, Phone and Email.
Frequently Asked Questions
Is the salary disclosed for the Tier 1 Customer Support Engineer, Mac & Linux - India position at jumpcloud?
The salary for this Tier 1 Customer Support Engineer, Mac & Linux - India role at jumpcloud is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Tier 1 Customer Support Engineer, Mac & Linux - India job at jumpcloud remote?
Yes, this Tier 1 Customer Support Engineer, Mac & Linux - India position at jumpcloud is remote, with team members based in Bangalore, India - Remote. You can work from home or anywhere in the supported regions.
Is the Tier 1 Customer Support Engineer, Mac & Linux - India role at jumpcloud full-time or part-time?
This is listed as a Full Time position. It is posted as a Tier 1 Customer Support Engineer, Mac & Linux - India role in the Customer Support Engineering department at jumpcloud.
Which team or department does the Tier 1 Customer Support Engineer, Mac & Linux - India at jumpcloud belong to?
This Tier 1 Customer Support Engineer, Mac & Linux - India position is part of the Customer Support Engineering department at jumpcloud. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Tier 1 Customer Support Engineer, Mac & Linux - India position at jumpcloud?
Click the "Apply Now" button on this page. You will be redirected to jumpcloud's official application portal hosted on lever where you can submit your application directly.
When was the Tier 1 Customer Support Engineer, Mac & Linux - India job at jumpcloud posted?
This Tier 1 Customer Support Engineer, Mac & Linux - India position at jumpcloud was posted on Jun 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Tier 1 Customer Support Engineer, Mac & Linux - India
jumpcloud
You'll be redirected to jumpcloud's official application page on Lever.