Director, Global Account Management
loadsmart· Customer Success
About this role
ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?
Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!
We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.
With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.
We are seeking an experienced and strategic Director of Global Account Management to lead and grow our Account Management Team and portfolio of key enterprise clients across global markets. Reporting to the SVP of Customer Experience, this role is responsible for building and scaling a high-performing global account management organization, driving revenue retention, expansion growth, and serving as the executive voice for our customer relationships.
Job Type: (Exempt) - U.S. Only
DEPARTMENT: Customer Success
LOCATION: Chicago IL or remote, depending on location
Frequently Asked Questions
What is the salary for the Director, Global Account Management role at loadsmart?
The listed salary for this Director, Global Account Management position at loadsmart is USD 170K–200K. This is a remote Full Time role.
Is the Director, Global Account Management job at loadsmart remote?
Yes, this Director, Global Account Management position at loadsmart is remote, with team members based in Chicago / Remote. You can work from home or anywhere in the supported regions.
Is the Director, Global Account Management role at loadsmart full-time or part-time?
This is listed as a Full Time position. It is posted as a Director, Global Account Management role in the Customer Success department at loadsmart.
Which team or department does the Director, Global Account Management at loadsmart belong to?
This Director, Global Account Management position is part of the Customer Success department at loadsmart. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director, Global Account Management position at loadsmart?
Click the "Apply Now" button on this page. You will be redirected to loadsmart's official application portal hosted on lever where you can submit your application directly.
When was the Director, Global Account Management job at loadsmart posted?
This Director, Global Account Management position at loadsmart was posted on Apr 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Director, Global Account Management
loadsmart · 💰 USD 170K–200K
You'll be redirected to loadsmart's official application page on Lever.