About this role
Enthusiastic people to assist our customers by answering IDT products and services questions by opening their accounts to review their information and provide them the details needed.
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A customer service representative will maintain our customers' records by updating their account information and will be responsible to solve products or service problems by addressing the complaints or comments and clarifying them.
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Determining the cause of the problem is key to select and execute the best resolution.
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As a customer service representative we need you to be our ambassador on the phone, spreading the word and recommending potential products or services, being an advocate and the voice of the customer to management and provide feedback of improvements needed by collecting customer information and analyzing customer needs.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at idt?
The salary for this Customer Service Representative role at idt is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at idt located?
This Customer Service Representative role at idt is based in Guatemala City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at idt full-time or part-time?
This is listed as a Customer Success position. It is posted as a Customer Service Representative role at idt.
How do I apply for the Customer Service Representative position at idt?
Click the "Apply Now" button on this page. You will be redirected to idt's official application portal hosted on lever where you can submit your application directly.
When was the Customer Service Representative job at idt posted?
This Customer Service Representative position at idt was posted on Sep 26, 2018. Apply as soon as possible โ early applications are often reviewed first.