Desktop Support Technician

designworkstalent· IT & Security
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📍 IndianapolisFullTime

About this role

Location: Indianapolis, IN (On-site)
Type: Full-Time
Industry: Civil Engineering / Infrastructure

Overview

Our client is looking for a Desktop Support Technician who delivers strong technical support with a friendly, service-first approach. You will handle day-to-day device support, help improve the end-user experience, and make sure technology across the company runs smoothly.

Key Responsibilities

  • Support desktop and laptop hardware, software, and peripherals including setup, configuration, and troubleshooting.

  • Assist with device deployments, updates, and ongoing maintenance.

  • Troubleshoot issues, identify root causes, and document solutions.

  • Work with the IT team to improve support processes and workflows.

  • Communicate technical solutions clearly to non-technical users.

  • Maintain technical documentation and follow IT policies and procedures.

  • Stay current on new tools and technology updates.


Qualifications

  • Bachelor’s degree in Computer Science or related field, or equivalent experience.

  • 4 or more years of desktop or end-user support experience.

  • Strong knowledge of Windows and Mac environments.

  • Experience with hardware and software installation and troubleshooting.

  • Basic understanding of networking and infrastructure support.

  • Strong customer service, communication, and problem-solving skills.

  • Ability to work independently or with a team.

  • BONUS:

    • A+ or Network+ certifications

Why You’ll Love This Role

  • You will be part of an internal team that values learning, collaboration, and quick problem solving.

  • You will help people directly and see the impact of your work every day.

  • You will build trusted relationships through clear communication and reliable support.

  • You will work in an environment that appreciates initiative, ownership, and follow-through.

Frequently Asked Questions

Is the salary disclosed for the Desktop Support Technician position at designworkstalent?
The salary for this Desktop Support Technician role at designworkstalent is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Desktop Support Technician position at designworkstalent located?
This Desktop Support Technician role at designworkstalent is based in Indianapolis. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Desktop Support Technician role at designworkstalent full-time or part-time?
This is listed as a FullTime position. It is posted as a Desktop Support Technician role in the IT & Security department at designworkstalent.
Which team or department does the Desktop Support Technician at designworkstalent belong to?
This Desktop Support Technician position is part of the IT & Security department at designworkstalent. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Desktop Support Technician position at designworkstalent?
Click the "Apply Now" button on this page. You will be redirected to designworkstalent's official application portal hosted on ashby where you can submit your application directly.
When was the Desktop Support Technician job at designworkstalent posted?
This Desktop Support Technician position at designworkstalent was posted on May 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Desktop Support Technician
designworkstalent
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