Customer Success Team Lead
oxylabs· Oxylabs
About this role
We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.
What’s in store for you:
Plenty of career opportunities — and we’ll help you seize them with internal/external learning resources and knowledge sharing events. To make your professional growth journey smooth, you’ll have a supportive team around you, as well as access to mental and physical well-being resources.
The team waiting for you:
Our Customer Success team is responsible for building consistent, high-quality support operations and helping agents solve customer cases with confidence. In this role, you’ll lead a team of 9 agents, guiding their development, supporting them through complex cases, and strengthening how they handle conversations, de-escalations, and internal escalations. As the department grows, we’re looking for a structured, data-driven leader who can improve processes, identify risks early, and bring more clarity to how the team works. The challenge is to balance hands-on team leadership with shaping the future of the CS department through focus, structure, and practical decision-making.
Frequently Asked Questions
Is the salary disclosed for the Customer Success Team Lead position at oxylabs?
The salary for this Customer Success Team Lead role at oxylabs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Team Lead position at oxylabs located?
This Customer Success Team Lead role at oxylabs is based in Vilnius. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Team Lead role at oxylabs full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success Team Lead role in the Oxylabs department at oxylabs.
Which team or department does the Customer Success Team Lead at oxylabs belong to?
This Customer Success Team Lead position is part of the Oxylabs department at oxylabs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Team Lead position at oxylabs?
Click the "Apply Now" button on this page. You will be redirected to oxylabs's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Team Lead job at oxylabs posted?
This Customer Success Team Lead position at oxylabs was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Team Lead
oxylabs
You'll be redirected to oxylabs's official application page on Lever.