Customer Success Manager
pigment· Customer Experience
About this role
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
As a Customer Success Manager, your primary responsibility will be to ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting high-volume, lower-value accounts.
You will play a crucial role in building our digital-touch customer motions by leveraging Vitally, Pigment, SDFC and other automation technologies. Additionally, you will have full commercial ownership for revenue on the book of business, including account renewals and expansion.
The role is hybrid, meaning 3x per week at the office. Remote work is not possible for this role.
Frequently Asked Questions
Is the salary disclosed for the Customer Success Manager position at pigment?
The salary for this Customer Success Manager role at pigment is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Manager position at pigment located?
This Customer Success Manager role at pigment is based in Paris. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Manager role at pigment full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success Manager role in the Customer Experience department at pigment.
Which team or department does the Customer Success Manager at pigment belong to?
This Customer Success Manager position is part of the Customer Experience department at pigment. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager position at pigment?
Click the "Apply Now" button on this page. You will be redirected to pigment's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Manager job at pigment posted?
This Customer Success Manager position at pigment was posted on Aug 22, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager
pigment
You'll be redirected to pigment's official application page on Lever.