BDC Representative - Midlothian
murgadoautomotive· Service
About this role
Job Title: Business Development Center (BDC) Representative
Location: Mercedes-Benz of Midlothian, VA
Company: Murgado Automotive Group
Pay: $16 per hour plus commission.
About Us: At Mercedes-Benz of Midlothian, we pride ourselves on delivering an exceptional customer experience, driven by our passion for the brand and commitment to excellence. As part of our team, you will play a crucial role in shaping the future of our business and the satisfaction of our clients.
Position Overview: We are seeking a dedicated and dynamic Business Development Center (BDC) Representative to join our team. The ideal candidate will be responsible for managing incoming leads, following up with potential customers, and scheduling appointments to support our sales and service departments. This role is essential in ensuring our customers receive the highest level of service and attention.
Key Responsibilities:
Respond to inbound leads promptly and professionally via phone, email, and online chat.
Follow up with potential customers to nurture relationships and encourage dealership visits.
Schedule sales and service appointments for customers.
Maintain accurate records of customer interactions in our CRM system, Vollie.
Assist with various marketing and outreach efforts to generate new leads.
Collaborate with sales and service teams to ensure seamless customer experiences.
Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or sales role, preferably in the automotive industry.
Excellent communication and interpersonal skills.
Proficiency with CRM software and Microsoft Office Suite.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced, team-oriented environment.
Passion for the Mercedes-Benz brand and a commitment to delivering exceptional customer service.
Benefits:
Competitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Ongoing training and development opportunities.
Employee discounts on vehicle purchases and services.
Frequently Asked Questions
What is the salary for the BDC Representative - Midlothian role at murgadoautomotive?
The listed salary for this BDC Representative - Midlothian position at murgadoautomotive is USD 16–16. This is an Full time role.
Where is the BDC Representative - Midlothian position at murgadoautomotive located?
This BDC Representative - Midlothian role at murgadoautomotive is based in Midlothian, VA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the BDC Representative - Midlothian role at murgadoautomotive full-time or part-time?
This is listed as a Full time position. It is posted as a BDC Representative - Midlothian role in the Service department at murgadoautomotive.
Which team or department does the BDC Representative - Midlothian at murgadoautomotive belong to?
This BDC Representative - Midlothian position is part of the Service department at murgadoautomotive. See the full job description for more information about the team structure and responsibilities.
How do I apply for the BDC Representative - Midlothian position at murgadoautomotive?
Click the "Apply Now" button on this page. You will be redirected to murgadoautomotive's official application portal hosted on lever where you can submit your application directly.
When was the BDC Representative - Midlothian job at murgadoautomotive posted?
This BDC Representative - Midlothian position at murgadoautomotive was posted on Dec 11, 2025. Apply as soon as possible — early applications are often reviewed first.
BDC Representative - Midlothian
murgadoautomotive · 💰 USD 16–16
You'll be redirected to murgadoautomotive's official application page on Lever.