Business Operations Analyst
payjoy· Merchant Operations
About this role
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Business Analyst is responsible for supporting multi functions in Indonesia through project management, data extraction and analysis, developing reports on performance measurement objectives and KPIs, using Business Intelligence tools and SQL, identifying improvement opportunities, and generating insights that optimize efficiency, quality, and customer experience.
This role is also critical to support and project manage strategic initiatives with regulators, external partners as well as to drive broader Indonesia-wide strategic program
Frequently Asked Questions
Is the salary disclosed for the Business Operations Analyst position at payjoy?
The salary for this Business Operations Analyst role at payjoy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Operations Analyst position at payjoy located?
This Business Operations Analyst role at payjoy is based in Jakarta. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Operations Analyst role at payjoy full-time or part-time?
This is listed as a Full Time position. It is posted as a Business Operations Analyst role in the Merchant Operations department at payjoy.
Which team or department does the Business Operations Analyst at payjoy belong to?
This Business Operations Analyst position is part of the Merchant Operations department at payjoy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Operations Analyst position at payjoy?
Click the "Apply Now" button on this page. You will be redirected to payjoy's official application portal hosted on lever where you can submit your application directly.
When was the Business Operations Analyst job at payjoy posted?
This Business Operations Analyst position at payjoy was posted on Apr 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Operations Analyst
payjoy
You'll be redirected to payjoy's official application page on Lever.