Fraud Operations Director
payjoy· Fraud Strategy
About this role
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
We are looking for an experienced, strategic, and hands-on leader to own PayJoy's global fraud operations function. You will lead a team of 20+ fraud operations analysts across 10 countries and will be responsible for both the strategy and day-to-day execution of fraud prevention across our consumer and SME products.
This is a rare opportunity to build a world-class fraud function from the ground up in one of the most dynamic and complex fraud environments in the world — serving populations that traditional financial institutions have left behind, through both physical retail and digital channels.
You will partner closely with Product, Engineering, Data Science, Compliance, and regional General Managers to ensure fraud operations scales with PayJoy's global growth.
Frequently Asked Questions
Is the salary disclosed for the Fraud Operations Director position at payjoy?
The salary for this Fraud Operations Director role at payjoy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Fraud Operations Director position at payjoy located?
This Fraud Operations Director role at payjoy is based in Mexico City, CDMX. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Fraud Operations Director role at payjoy full-time or part-time?
This is listed as a Full Time position. It is posted as a Fraud Operations Director role in the Fraud Strategy department at payjoy.
Which team or department does the Fraud Operations Director at payjoy belong to?
This Fraud Operations Director position is part of the Fraud Strategy department at payjoy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Fraud Operations Director position at payjoy?
Click the "Apply Now" button on this page. You will be redirected to payjoy's official application portal hosted on lever where you can submit your application directly.
When was the Fraud Operations Director job at payjoy posted?
This Fraud Operations Director position at payjoy was posted on Apr 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Fraud Operations Director
payjoy
You'll be redirected to payjoy's official application page on Lever.