Merchant Operations Analyst

payjoy· Merchant Operations
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📍 Mexico City, CDMXFull Time

About this role

Acerca de PayJoy   PayJoy, una Corporación de Beneficio Público, es una empresa de crédito con una misión clara: ayudar a clientes desatendidos en mercados emergentes a alcanzar la estabilidad y el éxito financiero. Nuestra tecnología patentada de crédito garantizado ofrece una vía de acceso para que nuevos clientes ingresen al sistema crediticio. A través del financiamiento en punto de venta y y las ofertas de tarjetas de PayJoy, los clientes obtienen acceso a una vida moderna y de calidad. El crédito de PayJoy también les permite aprovechar oportunidades como microempresarios y actuar como una forma de seguro. Al aprovechar tecnologías avanzadas como el aprendizaje automático, la ciencia de datos y la inteligencia artificial para la prevención del fraude, hemos prestado servicio a más de 18 millones de clientes hasta 2025, logrando una sólida rentabilidad que impulsa un crecimiento sostenible.     Acerca del rol Merchant Operations Analyst tendrá la respondabilidad de dar atención especializada a nuestros socios comerciales a nivel nacional, respondiendo correos y WhatsApps desde Zendesk, así cómo ayudar a que diferentes problemas o errores sobre facturación, pagos, fallas en la consola sean solucionados, así como de la comunicación activa de nuevos proyectos o implementación de mejoras en el producto.

Frequently Asked Questions

Is the salary disclosed for the Merchant Operations Analyst position at payjoy?
The salary for this Merchant Operations Analyst role at payjoy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Merchant Operations Analyst position at payjoy located?
This Merchant Operations Analyst role at payjoy is based in Mexico City, CDMX. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Merchant Operations Analyst role at payjoy full-time or part-time?
This is listed as a Full Time position. It is posted as a Merchant Operations Analyst role in the Merchant Operations department at payjoy.
Which team or department does the Merchant Operations Analyst at payjoy belong to?
This Merchant Operations Analyst position is part of the Merchant Operations department at payjoy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Merchant Operations Analyst position at payjoy?
Click the "Apply Now" button on this page. You will be redirected to payjoy's official application portal hosted on lever where you can submit your application directly.
When was the Merchant Operations Analyst job at payjoy posted?
This Merchant Operations Analyst position at payjoy was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Merchant Operations Analyst
payjoy
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